Frequently Asked Questions

Fitness Concierge is a residential fitness and wellness services network connecting apartment communities with independent fitness and wellness professionals who serve residents through participating properties.

No. Fitness Concierge sells and coordinates professional fitness and wellness services. We do not sell access to an apartment community's fitness center or amenity spaces.

Residents start with their participating community, view the professionals and services available there, and choose from the options approved for that property.

Services are provided by independent fitness and wellness professionals participating in the Fitness Concierge network.

Before activation, professionals must maintain current applicable certification or licensure, specialty-specific credentials when applicable, their own professional liability insurance, and any property-specific requirements that apply.

No. Fitness Concierge gives communities a way to expand resident fitness and wellness offerings without maintaining an in-house fitness staff.

Yes, where approved by the participating community. Community-sponsored classes or events can be coordinated separately from resident-booked individual services.

Yes. Professionals can choose which approved participating communities they want to serve, subject to availability and community-specific requirements.

Pricing depends on the service selected. Resident-paid bookings and any community-sponsored programming are handled separately unless otherwise agreed.

Yes. Participating communities may receive an agreed share of Fitness Concierge revenue generated through qualifying resident transactions at their property. Specific revenue-share terms are established as part of the community partnership.

Apartment teams can submit a partnership inquiry through Partner Your Community. Independent fitness and wellness professionals can share their information through Join Our Fitness Network. Fitness Concierge will follow up to discuss fit and next steps.